Important COVID-19 Information

COVID-19 Update: If you believe you have been exposed to the coronavirus or have symptoms, visit our “How to Find COVID-19 Care” webpage on UPMC.com to navigate your care options. UPMC Health Plan is waiving member cost-sharing for some UPMC AnywhereCare visits, including deductibles or co-payments for most members. Learn more here (includes terms).

UPMC AnywhereCare offers access to low-cost, high-quality care from professionals you trust – anytime, anywhere. Start a video visit from your smartphone, tablet, or computer.

Benefits of a Video Visit

Convenience Available 24 hours a day, 365 days a year

Convenience

Available 24 hours a day,
365 days a year

Quality Access to health care providers you can trust

Quality

Access to health care providers you can trust

Prescriptions may be sent to your preferred pharmacy

Prescriptions

Prescriptions may be sent to your preferred pharmacy

Accessible Available to everyone age 3+ regardless of insurance

Accessible

Available to everyone regardless of insurance

We diagnose, treat, and prescribe medication for a wide range of conditions, including but not limited to:

  • Bronchitis and cough
  • Cold and flu symptoms
  • Diarrhea
  • Pink eye
  • Rash
  • Seasonal allergies
  • Sinus infection
  • Tick bites
  • Urinary tract infection
  • Vaginal yeast infection
  • General medical advice

If pregnant, you must be within the first trimester of pregnancy (less than 14 weeks) to receive care from a UPMC AnywhereCare provider.

You must be age 18 or older to use UPMC AnywhereCare. We can treat children through a parent or guardian’s use of the UPMC AnywhereCare website. UPMC Providers and OCG Providers may, at their discretion, conduct a visit for patients under age 3.

Download the Mobile App

Video visits are easier and more convenient with the UPMC AnywhereCare app. Download it today!

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How much does a video visit cost?

$0 - $59

With UPMC Health Plan

The cost ranges from between $0 - $59, with most members paying $5 - $15.

Without UPMC Health Plan

Video visits are only $59 per visit.


COVID-19 Update: If you believe you have been exposed to the coronavirus or have symptoms, visit our “How to Find COVID-19 Care” webpage on UPMC.com to navigate your care options. UPMC Health Plan is waiving member cost-sharing for some UPMC AnywhereCare visits, including deductibles or co-payments for most members.  Learn more here (includes terms).

What are people saying about UPMC AnywhereCare

I filled out a few questions and was connected with an ER physician within minutes. She listened to my symptoms and was able to get me an antibiotic. From signup to finish was maybe 5 minutes. This is a great option for working parents or anyone else who cant easily make it to an office or urgent care. I will most definitely use it again!

Have Questions?

For detailed information about UPMC AnywhereCare, visit our FAQ page. For additional questions and assistance, including billing questions regarding UPMC AnywhereCare, please call our technical support line at 1-833-716-8447 or send an email to help@myupmc.com.

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Download the UPMC AnywhereCare app to access care anytime, anywhere.

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