UPMC AnywhereCare: Virtual Care to Fit Your Needs

Access urgent care, counseling resources, health coaches, and more with the UPMC AnywhereCare app.

Benefits of a Video Visit

Convenience Available 24 hours a day, 365 days a year

Convenience

Available 24 hours a day,
365 days a year

Quality Access to health care providers you can trust

Quality

Access to health care providers you can trust

Prescriptions may be sent to your preferred pharmacy

Prescriptions

Prescriptions may be sent to your preferred pharmacy

Accessible Available to everyone age 3+ regardless of insurance

Accessible

Available to everyone regardless of insurance

Need Care Now?

UPMC AnywhereCare offers several options to provide patients of all ages with non-emergency virtual urgent care 24 hours a day, seven days a week, regardless of insurance.

UPMC Children’s AnywhereCare is also available for children ages 0-17, so you can quickly connect with UPMC Children’s Hospital of Pittsburgh providers to receive care for your sick child. Our providers can diagnose, provide treatment options, and prescribe medicine for many non-emergency illnesses. Visits are safe, secure, and available 24/7.

Access high-quality virtual care from providers you can trust for minor illnesses and injuries, including but not limited to:

  • Bronchitis and cough
  • Cold and flu symptoms
  • Diarrhea
  • Pink eye
  • Rash
  • Seasonal allergies
  • Sinus infection
  • Tick bites
  • Urinary tract infection
  • Vaginal yeast infection
  • General medical advice

If pregnant, you must be within the first trimester of pregnancy (less than 14 weeks) to receive care from a UPMC AnywhereCare provider.

You must be 18 or older to use UPMC AnywhereCare. We can treat children through a parent or guardian’s use of UPMC AnywhereCare. UPMC providers and OCG providers may, at their discretion conduct a visit for patients under age 3.

Download the Mobile App

Video visits are easier and more convenient with the UPMC AnywhereCare app. Download it today!

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How much does a video visit cost?

$0 - $67

With UPMC Health Plan

The cost ranges from between $0 - $67, with most members paying $5 - $15.

Without UPMC Health Plan

Video visits are only $67 per visit.


What are people saying about UPMC AnywhereCare

I filled out a few questions and was connected with an ER physician within minutes. She listened to my symptoms and was able to get me an antibiotic. From signup to finish was maybe 5 minutes. This is a great option for working parents or anyone else who cant easily make it to an office or urgent care. I will most definitely use it again!

Other Services Available through UPMC AnywhereCare

Ask A Pharmacist

As a UPMC Health Plan member, you can benefit from meeting with a licensed pharmacist to answer questions about your medications, help you work with your doctor, explore lower-cost medicines, and offer tips to help you remember to take your medications on time.

Behavioral Health Concierge

As a UPMC Health Plan member, a concierge can direct you to appropriate assistance for family/relationship or medication concerns; stress, grief, or other emotional issues; depression, anxiety, and other life challenges. Chat with a concierge who will verify your eligibility, help to schedule an appointment, or direct you to other resources if needed. Concierges are available Monday through Friday from 7 a.m. to 5 p.m.

This is not a crisis service. If you are in crisis, please call 911 or visit your local emergency department.

Health Navigation

Want to discuss your health-related needs, goals, or maybe a new diagnosis? If you are unsure where to start, UPMC Health Plan members can talk with health navigators who can connect them with clinical services like health coaches and care managers to help navigate their personal health goals and needs at no cost.

Health and Wellness Coach

Ready to get started making a healthy change? Health coaching is available to members and their families. Coaches assist individuals in making behavioral lifestyle changes related to weight, nutrition, stress, smoking cessation, and more to improve overall well-being. Get started today!

MyHealth@Work

Are you a UPMC employee? At no cost, MyHealth@Work is available for virtual urgent care, wellness visits, comprehensive health reviews, scheduling tests, answering questions about lab work, and more.

Have Questions?

For detailed information about UPMC AnywhereCare, visit our FAQ page. For additional questions and assistance, including billing questions regarding UPMC AnywhereCare, please call our technical support line at 1-833-716-8447 or send an email to help@myupmc.com.

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Download the UPMC AnywhereCare app to access care anytime, anywhere.

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